Highlights:
- AI-driven platform Cresta raised US$ 5o million in investment in a Series B round.
- Cresta leverages artificial intelligence to train its customer service agents in real-time.
- The latest round of funding for Cresta was led by Sequoia Capital.
AI-powered company Cresta that guides its clients’ customer service agents in real time through the cutting-edge technology raised Series B funding of US$ 50 million. The investment was led by Sequoia Capital along with other participants that included Greylock Partners, Allen & Company, Andreessen Horowitz and Porsche Ventures.
These investors showed faith in Cresta Ai 50m series sequoia following its growth in revenue, which simply quadrupled in the past year. This shows that investors are ready to back companies that deal in technology and the latest innovations.
What Does Cresta Ai Series Contact Centers With Agents?
Cresta is a technology company that empowers clients to use real-time intelligence for their contact centers. The modular AI-powered products from Cresta quickly disseminate vital information to any contact center to guide agents, managers, and leaders to work in tandem and grow revenue while improving efficiency.
Investors always look for companies that are backed by technology and help in automation. The space, in which a company like Cresta evolves, intrigues investors to put in their money.
Cresta has been declared a leader in Artificial Intelligence. The company won the CX Most Innovative Product and Intelligent Applications Top 40 award recently. Cresta also recently appointed Ping Wu as its VP of Engineering and Product. Mr. Wu was the co-founder of Google Contact Center AI as per cresta ai 50m sequoia capitalsawersventurebeat.
Series C Funding Raised By Cresta ai 50m series sequoia
After its Series B funding, Cresta managed to raise Series C funding in March 2022, which only reiterates investors’ belief in the company. With the Series C funding Cresta pushed its valuation four times to US$ 1.6 billion. The company is in sync with its vision of revolutionizing the Contact Center with Real-time artificial intelligence.
The Series C funding was valued at US$80 million, giving the company a boost of US$1.6 billion with post-money valuation. Till the time of the Series C funding, Cresta had tripled its revenue growth delivering net revenue retention (NRR) of 210 percent cresta ai 50m series sequoia.
The Series C funding round was led by partners Tiger Global, along with J.P. Morgan, Genesys, Five9, Zoom, and CarMax. The participants in the previous Series B funding also participated in the latest round.
Know About The Cresta CEO And Co-Founder Zayd Enam
Cresta CEO and Co-Founder, Zayd Enam expressed his gratitude to Tiger Global and other industry leaders for providing the funding. “We are honored welcome to lead investor Tiger Global and industry leaders Genesys, Five9, J.P. Morgan, Zoom, and CarMax,” said Mr. Enam. On the other hand, Tiger Global also had to say good things about the Cresta series sequoia capitalsawersventurebeat, which encouraged them to back the company with fresh funds. Tiger Global said that they back bold entrepreneurs with market-leading products. “Zayd and the Cresta team have proven they’re the winner in this category,” the company statement mentioned.
Bottom Line
Technology is evolving at the speed of light and companies need to be on their toes round the clock to be in the race. For this, the ready fund is the main fuel. So, with the latest Series C funding, Cresta is expecting to ramp up its development of AI-based products and push for more revenue growth in the coming quarters. It will not only add value to the company but also justify the investment. More growth will translate into more funding in the future for Cresta.
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